Workplace & Performance Coaching

A team based or one-on-one coaching program that aligns the organisation’s Key Performance Indicators (KPIs) to the individual. The aim is to keep the management team or individual focussed on achieving the organisational objectives of their jobs. ACA achieves this by understanding the individual’s drivers and aligning those to the organisation.

This coaching is ideal for organisations that do not have the bandwidth to mentor or coach their people. The objective of this level of coaching is to optimise the individual performance of the key personnel and their staff.

The focused approach generates almost immediate results.

Leader as Coach - Training and Mentoring

Today’s corporate environment leaves little scope to mentor and coach your staff. You have to put time aside from your busy schedule to attend to the further development of your staff. The challenge in trying to stay focussed on your own objectives and vision whilst mentoring and coaching another’s potential may be more difficult then it seems.

Keeping the balance between Manager and Mentor is not only about control but also about guidance and support.

This program will enable you to become a coach and mentor in the moment! We will give you the skills, knowledge and tools to be able to think, walk and talk without having to put a different hat on whilst managing your staff!

The benefits of developing a coaching culture within your organisation are:

• Ensuring success after promotions or new employees
• Leadership development
• Retention of key staff
• Performance enhancement
• Improved teamwork
• Improved relationships with peers
• Improved job satisfaction
• Reduced conflict
• Assist senior executives in communicating with their staff in a way that engenders commitment, responsibility and accountability.
  

Our 'Leader as Coach' training program will enable your management team to:

• Be a “coach in the moment”
• Assist your staff in developing goals and actions based on the SMARTER framework
• Effectively manage conflict and difficult conversations
• Utilise coaching tools and templates
• Know the difference between Managing and Coaching
• Demonstrate and apply coaching language and skills: Listening, questioning, supporting and collaborating, developing trust, providing constructive feedback
• Effectively assess the needs of your staff
• Align organisational goals to individual goals of the coachee
• Apply coaching strategies to ensure the success of your staff
• Apply the principles of effective coaching
  

The ACA ‘Leader as Coach’ training is developed and aligned with the nationally recognised industry competency standards for leaders and managers. Additionally, each program is tailored to meet the objectives of the organisation.

Executive Coaching

In this one-on-one coaching program., the consultant works closely with the individual members of the senior level management team. The first session focuses on understanding the goals and challenges associated with achieving those goals.

We design a program that takes a step-by-step approach in overcoming the challenges, eliminating negative tolerations that drain you at the end of the day and break goals down to achievable and realistic objectives in order to achieve the big picture.

More importantly, we invest time in understanding the natural characteristics and management style of each individual, incorporating profiling tools such as Myers Briggs to help the individual better understand him or herself. This includes learning how to use proven communication techniques (e.g. neuro linguistic programming – NLP) to better manage relationships with staff, stakeholders and clients as well as those outside of the workplace.

The design of the program is aligned to both organisational and personal objectives. It takes into account the current corporate climate, the specific industry sector (e,g. banking and finance, IT, manufacturing) to maximise the process for swift results.

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One-on-one coaching for individuals ready to perform at their best in every aspect of their life. If you have a goal or ambition, or even a big hairy audacious dream, then having a coach by your side gives you a solid edge on anybody else trying to do it alone!

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Team Building activities demonstrate different aspects of team behaviours and get team members to think about what is essential for high performing teams. They allow the group to recover from disunity, frustration and conflict. They also help sensitize team members to behaviours that may contribute toward or obstruct group problem solving. Behaviours cover such things as good communication, problem solving skills, trust, taking advantage of the strengths and weaknesses of each team member and understanding the customer’s point of view.

ACA’s aim is to assist your organisation to develop a high performance team over a three day program. Areas covered are development of the ‘self’ and integration with work.

Outcomes include:

• Development of a collaborative and supportive climate
• An ability to apply and enact team processes
• Creation of an understanding of individual personality types and how these can be effectively applied
• Appreciation of individual and group decision making processes - when to apply each and how to deliver each
• Development of effective communication strategies

Developing the self:

• Personality types and implications on teamwork
• Understanding your own and others type
• Developing personal and team influence
• Understanding your impact on the team and how to manage this to the team advantage
• Team process skills and tools and how to apply them

Team development exercises include:

• Exercises to simulate the application of different roles and the involvement of others
• Complex problem solving scenarios
• Communication based scenarios
• Creativity based problem solving

Integration with work:

• Establishing commonality of goals
• Workplace coaching
• Inter member support requirements
• Individual and team actions
• Business related issues facilitated (as agreed in design)

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Globally recognised as a key management tool, the Myers Briggs Type Indicator (MBTI) helps participants understand their strengths, style, preferences and potential weaknesses. This proves a powerful tool, useful for career planning, teamwork, personal development, communication skills, role design and conflict resolution.

Participants are guided through the MBTI methodology within a workshop setting. They also receive a personal profile, prepared for them by ACA, plus any follow up coaching needs they may identify.

This fun high-energy workshop allows each participant to identify his or her own personality profile. This profile outlines basic attitudes, processes of perception and style of dealing with the world.

This workshop assists businesses to:

• select teams, task forces and work groups with sufficient diversity to solve problems
• help group members recognise, appreciate and make use of their strengths
• help those who work or live together to understand how previously irritating and obstructive differences can become a source of strength and even amusement.

This workshop can be tailored to include stimulating outdoor activities that highlight behavioural differences in problem solving and communication styles.

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The ACA proven High Performance Leadership Program is continuously being developed, keeping astride of current thinking and corporate climates.

Program goals are to develop a team of high performance leaders who:

• are more aware of their leadership capabilities, personality traits and their own identity
• are adept at coaching and visioning skills
• are confident to lead from within themselves
• have a peer group who they can turn to for support
• will make significant improvements to their organisation’s performance through their own effectiveness

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• Identifying where we are now and where we want to be
• Establishing SMARTER goals and developing action plans to achieve them
• Introducing cultural change and overcoming cultural barriers within the organisation
• Inclusion – how to give staff ‘ownership’ of the process and make them feel involved in the process
• Change agents and leadership development
• Organisational communication essentials
• Project management

Tools used in our Change Management Programs include:

• Myers Briggs Type Indicators – Using Type to identify and realign preference skills within the organisation
• Developing a powerful Change Charter
• Alignment of Key Performance Targets to the change vision
• Cultural change assessment/survey
• Leadership and change workshops
• Tools and templates
• Coaching individuals and teams through uncertainty

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A program that can be rolled out throughout the whole organisation, nominated teams and individuals. ACA undertakes an extensive questioning session that assists us in determining what the critical stress factors are within the organisation that affect the performance of the people you depend on to deliver excellent results and outcomes.

This unique program incorporates a variety of techniques, tools and templates that assist the participant to clarify priorities and balance the areas in their life, balance structure with spontaneity, achievements with relationships. It also combines health, fitness, eating habits and behavioural change techniques.

Balancing a family and profession is no easy task but there are techniques and processes that can be put in place to ensure you have a more balanced work and home lifestyle. It is surprising how often the simplest adjustments can have the most profound outcome!

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There are few of us who would never wonder where the day has gone or have a ‘to do’ list that never seems to get completed……

This program is designed to help you make the most of the time you have. The program helps you to:

• Identify your own personal time management profile and answer the question ‘Am I efficient or effective?’
• Identify the most common time thieves and develop strategies to eliminate them from your life!
• Establish what are your real priorities
• Develop SMART personal and work goals
• Maximise the use of personal and business strategies to achieve your goals
• Identify the best stress management techniques that will work for you
• Get control of your inbox – how to stop email overload

We help you deal with procrastination - the thief of time!

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